Simplifying Member Management

The Problem

Youth Organizations have a wealth of data on its members. However, there isn’t a clean and concise way to share it with employees. Currently, human memory plays a primary role in recalling who members are and what types of ailments they might suffer from. This is a particularly stressful task for employees on the front lines who interact directly with the members. These front line employees organize activities, monitor the schedule, make sure the members are behaving, and on top of that they also need to learn names and ailments as fast as possible. That’s a lot of stress to put on these employees. This stress is amplified when the checkout process is activated and there are 5 or more names called at a time over the intercom. It leads to longer attendance processing times and as a consequence disgruntled parents. Unfortunately, human memory is prone to error and that could lead to incidents that could of easily been prevented (ie. exposure to something they are allergic to)